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Sewing machine woes (continued)
May. 6th, 2016 01:05 pmWe think we figured out what happened to my sewing machine.
I brought it in for service because the bobbin case was loose in it's holder. When I got it back afterwards, the LCD-screen was crooked. I called the shop and brought it back so they could fix it.
After a few hours, they called the LCD-screen had broken and they'd have to replace it for me (free of charge, because it happened when they were working on it).
I got it back sans my own presser feet, with a different lid on the top (2058 in stead of 2056), and as we found out this morning: with a different serial number. I checked the extended warranty from 2007.
As far as we can guess, they couldn't get the 2056 circuit board and ordered the 2058 instead. I checked the version of the sewing machine and it said 2058 on the screen, so which ever way you bend it*), it does the stitches from the 2058 now. The man from the store said that's a couple of stitches more than the 2056 can do, and mechanically it's all possible since the circuit board tells the cogs and needle what to do.
When re-assembling, either they placed back the 2058 lid on purpose (since it's now a 2058 machine) or by accident.
And they put back the wrong back plate, with the different serial number.
Another option is that they just put the 2056 front plate on a spare 2058 they had lying around. Most of this is guessing, but the most aggravating thing about it all is the lack of honesty and communication. I'm glad I have a working sewing machine again, grateful to not lose a 7 euro cone of thread, and very happy to get my presser feet and eyelet plate back. I can pick it up at the store next week.
But I am sure they lost a costumer and a customer all in one go. (Haha, so punny.)
-----
*) Please don't bend it, you know what happens when you bend it: it BREAKS AND YOU LOSE ALL YOUR PRESSER FEET!
I brought it in for service because the bobbin case was loose in it's holder. When I got it back afterwards, the LCD-screen was crooked. I called the shop and brought it back so they could fix it.
After a few hours, they called the LCD-screen had broken and they'd have to replace it for me (free of charge, because it happened when they were working on it).
I got it back sans my own presser feet, with a different lid on the top (2058 in stead of 2056), and as we found out this morning: with a different serial number. I checked the extended warranty from 2007.
As far as we can guess, they couldn't get the 2056 circuit board and ordered the 2058 instead. I checked the version of the sewing machine and it said 2058 on the screen, so which ever way you bend it*), it does the stitches from the 2058 now. The man from the store said that's a couple of stitches more than the 2056 can do, and mechanically it's all possible since the circuit board tells the cogs and needle what to do.
When re-assembling, either they placed back the 2058 lid on purpose (since it's now a 2058 machine) or by accident.
And they put back the wrong back plate, with the different serial number.
Another option is that they just put the 2056 front plate on a spare 2058 they had lying around. Most of this is guessing, but the most aggravating thing about it all is the lack of honesty and communication. I'm glad I have a working sewing machine again, grateful to not lose a 7 euro cone of thread, and very happy to get my presser feet and eyelet plate back. I can pick it up at the store next week.
But I am sure they lost a costumer and a customer all in one go. (Haha, so punny.)
-----
*) Please don't bend it, you know what happens when you bend it: it BREAKS AND YOU LOSE ALL YOUR PRESSER FEET!
